Last updated: May 15, 2024
Thank you for shopping at Sablearn.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sindhal Technologies Pvt Ltd, 6, Moti Singh Ji Naya Sanwara.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Website refers to Sablearn, accessible from www,sablearn.com
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable
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At [Your Online Learning Platform], we strive to ensure our learners have a fulfilling and enriching experience with our skill-based courses. However, we understand that sometimes circumstances may require a refund. Our refund policy is designed to be fair and transparent, providing clear guidelines for when and how refunds can be requested and processed.
1. Eligibility for Refunds
1.1 Full Course Refunds:
- Within 14 Days of Purchase: If you are not satisfied with the course, you can request a full refund within 14 days of your purchase, provided that you have not completed more than 25% of the course content.
1.2 Special Circumstances:
- Technical Issues: If you experience technical difficulties that prevent you from accessing or completing the course, and these issues are not resolved within a reasonable timeframe, you may be eligible for a full or partial refund.
- Course Cancellations or Significant Changes: If a course is canceled or significantly altered (content, duration, instructor), you are entitled to a full refund if you choose to withdraw from the course.
2. Non-Refundable Items
- Completed Courses: No refunds will be issued for courses that have been completed.
- Downloaded Content: If the course includes downloadable resources or certificates, and you have downloaded these items, the course becomes non-refundable.
- Promotional Discounts: Courses purchased with promotional discounts are not eligible for refunds unless explicitly stated otherwise in the promotion.
3. Refund Request Process
3.1 How to Request a Refund:
- Submit a Request: To initiate a refund, please contact our customer support team at janak@sablearn.in within the eligible timeframe. Include your order number, the course name, and the reason for the refund request.
- Response Time: Our support team will acknowledge your request within 48 hours and will process eligible refunds within 7-10 business days.
4. Refund Method
- Original Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
- Processing Time: After approval, please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
5. Additional Information
- Repeated Refund Requests: Accounts with repeated refund requests may be flagged and potentially subject to account review or suspension to prevent misuse of our refund policy.
- Policy Updates: We reserve the right to modify this refund policy at any time. Any changes will be communicated via email and posted on our website.
Policy Updates:
We reserve the right to modify this refund policy at any time. Any changes will be communicated via email and posted on our website.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: janak@sablearn.in